| I travel alot; I hate my life disrupted by routine.....Caskie Stinnett |
Why use a travel agent?
Travel is becoming more difficult and unpredictable. Travelers who left travel agents in favor of self-service internet booking are rediscovering the true value of a good travel agent.
The following are some of the many benefits of using a travel agent.
Help when things go wrong. Many internet customers complain that when problems arise there is no one to help. A good travel agent is available and has the expertise and contacts to quickly resolve travel problems as they arise. It may take hours for you to find the best deals on the Internet. One quick call to your travel agent and the work is done for you.
Trustworthy information. Travelers often find that on-line deals that look fantastic turn out to be disappointing. Your travel agent will be able to give you good travel recommendations that fit your needs and preferences.
Knowledge and experience. The more complicated your travel plans, the more likely you will have serious difficulties if you are on your own. Travel agents can help you avoid such difficulties. For example, travel agents can make arrangements for you to travel to remote locations, brief you on local laws and customs, and recommend prudent safety and health practices. |
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CODE OF ETHICS
INTEGRITY – We will conduct our activities with honesty, dignity and fiscal responsibility, always protecting and promoting our clients’ best interests.
DISCLOSURE – We will communicate material facts to our clients by supplying accurate and complete information in a clear and understandable manner.
MARKETING – We will refrain from using any form of misleading advertising or innuendo in marketing products and services.
COOPERATION - We will respond to legitimate complaints immediately. We will cooperate with any investigation/inquiry in order to resolve any problems or disputes as quickly as possible.
CONFLICT OF INTEREST – We will be responsible first to clients and our clients' best interests. We will not allow any preferred relationships with suppliers to interfere with the interests of our clients.
RESPECT – We will treat all people with equality and respect.
ACCOUNTABILITY – We will fulfill all contractual obligations promptly and completely. We will maintain accurate and complete records of all client transactions and safeguard client monies.
COMPLIANCE – We will abide by all applicable laws and regulations and never knowingly do business with those who operate outside.
COMPETENCY – We will work to constantly improve the products and services we offer to clients, through a planned training and familiarization schedule.
CONFIDENTIALITY – We will treat every client transaction confidentially. We will not disclose any information without a client’s permission, unless required to do so by law. We will not use improperly obtained client lists or other confidential information obtained from an employee’s former employer.
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